FAQ

What type of sensors are compatible with your ceiling mount?

Our mount is only compatible with the Philips Hue Indoor Motion Sensors.
How can I access the sensor if I need to change it's battery?

The mount has a removable faceplate. You can remove this by inserting a flat head screwdriver and pulling it slightly away from the ceiling, then apply gentle pulling force will enable the faceplate to click out of the main housing. Once the faceplate has been removed you will see a recess on either side in which you can place your fingers and pull out the sensor. Once the battery is replaced you can simply reverse this step.
How is the mount installed?

You will need to make a hole in the ceiling with a 75/76mm diameter hole saw or a jabsaw. More information can be found in the installation instructions